Job Description

Primary Responsibilities

• Design engaging, learner-centered learning experiences aligned with business and performance objectives.
• Conduct needs assessments and analyze learner requirements to determine appropriate learning strategies.
• Partner with subject matter experts and stakeholders to gather, organize, and validate content.
• Develop instructional strategies, learning objectives, course outlines, storyboards, and learning paths.
• Create and develop e-learning, instructor-led training, virtual instructor-led training, blended learning, and other digital learning solutions.
• Develop engaging learning materials, including presentations, facilitator guides, participant guides, assessments, activities, simulations, and multimedia content.
• Apply adult learning principles, instructional design methodologies, and learning experience design best practices.
• Design intuitive and accessible learning experiences across different platforms and devices.
• Collaborate with graphic designers, multimedia developers, LMS administrators, and other stakeholders as needed.
• Review and edit learning content for accuracy, consistency, clarity, accessibility, and instructional effectiveness.
• Develop assessments, knowledge checks, and other evaluation methods to measure learner understanding and outcomes.
• Conduct usability testing and incorporate learner and stakeholder feedback into learning solutions.
• Manage multiple projects simultaneously while maintaining quality and meeting deadlines.
• Maintain documentation, course materials, design assets, and version control throughout the development process.
• Evaluate existing learning programs and recommend improvements based on learner feedback, data, and business needs.
• Stay current with emerging learning technologies, instructional design practices, and trends in digital learning.

Required Qualifications

• Bachelor’s degree in Instructional Design, Learning & Development, Education, Educational Technology, or a related field, or equivalent professional experience.
• Proven experience in learning experience design, instructional design, or learning content development .
• Strong understanding of adult learning principles and instructional design methodologies.
• Experience designing and developing digital learning and/or instructor-led training programs.
• Experience working with subject matter experts and business stakeholders.
• Strong writing, editing, communication, and presentation skills.
• Ability to translate complex information into clear, engaging, and learner-friendly content.
• Strong project management and organizational skills.
• Exceptional attention to detail and commitment to quality.
• Ability to manage multiple projects and priorities in a deadline-driven environment.
• Strong understanding of accessibility and inclusive learning principles.

Preferred Qualifications

• Experience with Learning Management Systems (LMS) and digital learning platforms.
• Experience with authoring tools such as Articulate Storyline, Articulate Rise, Adobe Captivate, or similar tools .
• Experience developing SCORM/xAPI -compliant learning content.
• Experience with multimedia development, video-based learning, simulations, or interactive learning experiences.
• Knowledge of UX/UI design principles as they apply to learning experiences.
• Experience with learning analytics, learner feedback, and program evaluation.
• Experience supporting enterprise-wide learning initiatives or large-scale learning transformations.
• Familiarity with accessibility standards such as WCAG .

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